Orders

Where can I check the status of my order?
Once you place an order, you will receive an order confirmation SMS or email. It will take us 2-3 business days to process and ship your order. Once your order is shipped, you will receive a shipping confirmation with a tracking number.
You can also check the status of your order through your account login.

Shipping

How do I qualify for free shipping?
All orders over $50 USD qualify for free domestic US shipping.

Where does Youthforia ship to?
Youthforia currently ships to customers in the USA, as well as select countries such as Canada and Australia and others. International shipping rates and duties may apply.

Does Youthforia ship internationally?
Youthforia does ship to select international countries, such as Canada and Australia and others. International shipping rates and duties may apply. We're mindful that COVID is impacting global shipping. Please sign up for my email mailing list and follow us on instagram for more updates.

Where do you ship from?
We ship our orders from California.

How long does it take for my order to be processed?
It takes us 2-3 business days to process and ship your order. Once your order is shipped, you will receive a confirmation email. Depending on where you live, shipping can take 5-14 days for you to receive your order. Delays may occur due to COVID and extreme weather.


What shipping methods does Youthforia offer?
Youthforia offers domestic ground shipping. Orders over $50 USD qualify for free domestic ground shipping. For international shipping to select countries, international shipping rates and duties may apply.


Does Youthforia charge domestic sales tax?
Yes, domestic sales tax will be applied to your order.


Returns, Incorrect Shipments

What is your return policy?
We have a no return policy. All sales are final.

Can I cancel or change my order?
Youthforia cannot alter an order once it has been placed. This includes adding or removing any items in the order, or changing the shipping method. If you need to update your address or cancel an order, email support@youthforia.co with your Order Number. Our customer service team will do their best to stop the order, however, this is not guaranteed.

I received damaged or incorrect items.
Please email us at support@youthforia.co with your order number in the subject line and a picture of the incorrect or damaged items and we will send you the correct products asap!

Product Questions

Where are Youthforia’s products made?
Our products are manufactured in South Korea.

When do Youthforia’s products expire?
After opening the product, you have six months to use the product. Please make sure the products are stored properly - properly sealed, out of high heat and direct sunlight.

Is Youthforia cruelty free?
Yes, all of Youthforia’s current products are cruelty free and we plan to remain this way.

Where do I go to find out what is the best product for me?
Please read our product descriptions on our product pages and read our customer’s reviews. If you have any questions, feel free to DM us on instagram or email us at support@youthforia.co.

What skin types is Youthforia suitable for?
Youthforia is suitable for all skin types from Normal, Dry, Combination and Sensitive Skin. But we understand that everyone’s skin is different and we encourage you to patch test everytime you introduce a new skincare or cosmetic product into your routine. To patch test, apply a small amount of product on your neck or lower jaw. If any redness, irritation or swelling occurs, please stop using the product and contact your physician if any serious complications occur. If you have any questions, please email support@youthforia.co.

Is Youthforia suitable for sensitive skin?
Youthforia is suitable for most sensitive skin types. We recommend that you patch test any new products you’re introducing to your skincare or makeup routine. To patch test, apply a small amount of product on your neck or lower jaw. If any redness, irritation or swelling occurs, please stop using the product and contact your physician if any serious complications occur. If you have any questions, please email support@youthforia.co.

Where can I find Youthforia products?
Currently, you can only buy Youthforia products on our website www.youthforia.co

Ingredients

Are Youthforia products vegan?
Our current products are suitable for vegans. We’re exploring a few ingredients that technically might not fall under some definitions of “vegan” but we can assure you that it’s not made from animals - it’s literally fermented plant based ingredients and because there’s live cultures or ba. With every new product release, we will always communicate which ingredients 

Do Youthforia have phthalates or parabens?
Nope!

Are Youthforia products clean or non-toxic?
There isn’t an industry standard definition for “clean” but we are strict about the list of ingredients that will never use. You can learn more about the ingredients we don’t use at our Clean At Youthforia page.

Are Youthforia products fragrance free?
Yes, Youthforia products are fragrance free.

Partnerships

I am interested in partnering with Youthforia! Who do I contact?
We’d love to hear from you! Please send us an email at social@youthforia.co. 

Contact Us

I have a question! Where should I direct my message?
Please reach out to support@youthforia.co for general questions.